Frequently asked questions

Mindverse Studio is the GDPR-compliant AI ecosystem for companies: multi-model chat, custom assistants, knowledge bases, agents, workflows, plus image and video generation — all in one platform, hosted in Germany. Get an overview of every module on the complete AI suite page.

Yes, every text is unique. The AI generates each text individually for your request — there are no pre-written sentences or templates shared between users. Even identical inputs lead to different results. Read the full answer.

Yes. You create custom assistants with a system prompt, model choice and tone of voice, and connect them to knowledge bases that make your documents searchable with source citations. Sharing is controlled at private, team or company level.

The AI chat bundles leading models from OpenAI, Anthropic, Google and Mistral — plus sovereign models that run entirely on German infrastructure. Auto mode can pick the best model for your task automatically.

Yes. You can try Mindverse Studio free for 7 days — with up to 3 users, 200 credits and full functionality. No credit card required. Read the full answer, or start your free trial right away.

Mindverse Studio no longer meters usage in “requests” but in credits: every plan includes a monthly credit allowance per user that you can spend flexibly across all modules. The full answer explains how it works — current allowances are listed on the pricing page.

Starter begins at €19 per user per month, Pro with sovereign models at €59, and Team for organizations of 3+ seats at €49 — each around 20% cheaper with annual billing. For enterprise requirements such as SSO and custom integrations we prepare an individual quote. Full details on the pricing page.

Yes. You can upgrade or add seats at any time, and cancel at the end of your billing period. If you are unsure which plan fits your team, a short conversation helps: book a demo.

Exclusively on servers in Germany. With our sovereign models, even the AI models themselves run on German infrastructure — your data never leaves the EU. Learn more on our security page.

Yes. Mindverse was built from the ground up for the European legal framework: data processing agreements under Art. 28 GDPR, role-based access, audit logs, plus data export and deletion concepts. See security and our privacy policy for details.

No. Your prompts, documents and knowledge bases are never used to train AI models. Your content remains your property and is encrypted in transit and at rest.

Open chrome://extensions, find the Mindverse extension and click “Remove”. A detailed step-by-step guide with alternatives is in the full answer.

Mindverse Studio runs as a web app directly in your browser and connects to hundreds of business tools via integrations — from CRM to project management.