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// Support & Contact

How can we help you today?

The Mindverse expert team is looking forward to helping you — in German and English, usually with a reply within 24 hours.

Available: Mon–Fri · 9:00–17:00
Languages: German & English
Response: usually < 24 h

Book a meeting

The fastest route: pick a free slot for a personal conversation — demo, consulting, or support.

Choose a time slot

Email support

Tell us what you need — we aim to get back to you within 24 hours.

david@mind-verse.de

Phone

For urgent questions you can also reach us by phone, Monday to Friday between 9:00 and 17:00 CET.

+49 172 3800490

// Self-Service

Select a resource

Many answers are just one click away — in our FAQs, the Academy, and the daily AI news.

FAQ's

Answers to the most common questions about accounts, features, and billing.

Mindverse Academy

Tutorials and courses: learn step by step how to get the most out of Mindverse.

Visit the Academy

AI News

The latest AI updates and developments — curated daily by our editorial team.

Blog

Hands-on knowledge, analyses, and product updates from the Mindverse team.

Engines overview

All pre-trained text engines at a glance — including usage examples.

Discover engines

Case studies

See how other companies use Mindverse successfully.

Read case studies

// Quick Help

If you need help with Mindverse AI, read our FAQs to learn more

The most common questions about accounts, features, and billing are answered in detail in our help section. Could not find what you were looking for? Just write to us — or book a meeting with our team directly.

How do I uninstall the Chrome extension? Are the generated texts unique? Is it possible that my text is also generated for another user? What counts as a "request"? Can I try Mindverse beforehand? View all FAQs

// For Companies

Evaluating Mindverse Studio for your team?

Then talk to us directly: in a personal demo we will show you AI for your company in action — including security & compliance and a look at our pricing.

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// FAQ

Frequently asked questions about support

How can I contact Mindverse?

You can reach us by phone at +49-172-3800490 or by email at david@mind-verse.de.

Which languages does customer support speak?

Our support team speaks German and English.

When is customer support available?

Our customer support is available Monday to Friday between 9:00 and 17:00 (CET).

// Get Started

Ready for sovereign AI?

Try free for 7 days. GDPR-compliant, hosted in Germany — no credit card required.

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